Shipping & Return Policy

Welcome to Zentrix.store. We are committed to providing a smooth and reliable shopping experience for our customers.

Shipping Policy

• Orders are processed within 1–3 business days after payment confirmation.

• Delivery time may take approximately 7 business days, depending on your location and courier availability.

• Once your order is shipped, you will receive tracking details via email or SMS.

• Delays caused by unforeseen circumstances such as weather, courier issues, or holidays may occur.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Eligibility

To qualify for a return:

• The item must be unused and in its original packaging.

• The product should be in the same condition as received.

• Proof of purchase/order confirmation is required.

Non-Returnable Items

• Damaged products caused by customer misuse.

• Items returned after 5 days of delivery.

• Customized or final-sale items (if applicable).

Refund Process

• Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days to the original payment method.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: zentrixstore47@gmail.com

Thank you for shopping with Zentrix.store.